Achieving product-management fit relies on adoption. By leveraging a customer-centric approach, organisations can effectively identify market needs and develop product features that motivate users to use your products or services.
The SPMF programme is specifically designed for intermediate product professionals and digital strategists who want to incorporate customer-centric mindsets and practices into their product creation processes. SPMF provides an interactive learning process where you can equip yourself with the skills to build sustainable products.
This programme is part of the Digital Products & Platforms series offered by NUS-ISS.
Individuals new to product management are required to attend the Managing Digital Products programme to build a strong foundation unless they have relevant work experience in product design processes or managing product teams.
This programme will cover the following topics:
Customer Voice
Learn the importance of aligning the customer’s voice with consumer needs and how to practice it effectively.
Customer Validation
Gain an overview of customer validation, including its stages and impact on product development. Learn about key performance indicators (KPIs) and methods for evaluating product ideas.
Customer Engagement
Explore the core concepts of customer engagement and strategies for building and maintaining long-term relationships with customers. Discover the engagement stack and tools designed to drive user interactions.
Full Fee |
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Full programme fee |
S$1800 |
9% GST on nett programme fee |
S$162 |
Total nett programme fee payable, including GST | S$1962 |
With effect from 1 Jan 2024
NOTE
Payment for this programme is to NUS-ISS, National University of Singapore.
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Agency-sponsored |
Step 1 | Apply through your organisation's training request system. |
Step 2 |
Your organisation's training request system (or relevant HR staff) confirms your organisation's approval for you to take the programme.
Your organisation will send registration information to the academy. Organisation HR L&D or equivalent staff can click here for details of the registration submission process. |
Step 3 | Govtech Digital Academy will inform you whether you have been successful in enrolment. |