Explore architectural concepts and the big picture thinking of how to integrate on the Salesforce Platform. In this 3-day programme, our Salesforce integration experts will demonstrate how to build solutions that provide a single view of your customers. You will learn about integration capabilities and the considerations that should be made when architecting an integration solution. Through a combination of demos, discussions, and hands-on exercises, learn to design and build secure, scalable, and high-performing integration solutions that seamlessly surface the information that matters most.
Key Takeaways
At the end of this programme, you will be able to:
Identify integration requirements by asking relevant integration questions to business stakeholders
Recommend appropriate integration patterns (Remote Process Invocation — Request and Reply, Remote Process Invocation — Fire and Forget, Batch Data Synchronisation Remote Call-In, and UI Update Based on Data Changes, Data Virtualisation) to design integration solutions
Recommend appropriate integration capabilities (SOAP, REST, bulk, streaming, Outbound Messaging, Callouts, and Salesforce Connect) to build integration solutions
Who Should Attend
Please refer to the job roles section.
ICT&SS Professionals who are experienced Administrators and Platform Developers as well as Solution, Enterprise, and Technical Architects responsible for designing or building integration solutions on the Salesforce Platform. It’s also designed for Project or Programme Managers looking to understand the big picture of integration in order to better manage their projects and programmes. Ideally, you hold the Salesforce Administrator, Salesforce App Builder, or Salesforce Platform Developer I credential and/or are knowledgeable about standard and custom objects; how to work with flows and Process Builder; how to navigate Salesforce, Lightning Components, and Schema Builder; and Apex basics such as creating a Class and Anonymous Blocks. This programme is recommended for anyone looking to earn their Salesforce Certified Integration Architect credential.
Prerequisites
Salesforce Administrator, Salesforce App Builder, or Salesforce Platform Developer I credential.
And/or is knowledgeable about standard and custom objects; how to work with flows and Process Builder.
Know how to navigate Salesforce, Lightning Components, and Schema Builder; and Apex basics such as creating a Class and Anonymous Blocks.
Programme Structure
This programme will cover the following topics:
Integration Overview
Understand the importance of integration
Explore integration architecture
Explore the meaning of single view of the customer
Explore the meaning of system landscape
Understand the role of Enterprise Service Bus (ESB) and Extract Transform Load (ETL) in system landscape
Integration Capabilities
Introduction to Salesforce APIs
Create external applications using SOAP API
Build mobile applications using REST API
Work with Large Data Volumes using BULK API
Build event-driven applications using Streaming API
Build event-driven applications using platform events
Build event-driven applications using change data capture
Send data from Salesforce to external applications using outbound message
Call external APIs programmatically using callouts
Integrate data from an external data source using Salesforce Connect
Synchronise data with Heroku Connect
Call external APIs declaratively using external services
Integration Patterns
Understand use cases for a request and reply pattern
Understand use cases for a fire and forget pattern
Understand use cases for a batch data synchronisation pattern
Understand use cases for a remote call-in pattern
Understand use cases for a ui update based on data changes pattern
Understand use cases for a data virtualisation pattern
Integration Security
Explore two-way Transport Layer Security (TLS)
Understand when to use remote site settings
Understand the benefits of using named credentials
Understand certificates
Encrypt your data at rest Using Salesforce Shield Platform Encryption
Advanced Integration Discussions
Design solutions for performance
Design solutions for scale
Review integration regulatory requirements
Review integration best practices
Case Study
Draw a system landscape diagram
Evaluate business needs
Translate needs to integration requirements
Design an integration solution
Build an integration solution
Maintain an integration solution
Full Fee
Full programme fee
USD 2100
9% GST on nett programme fee
USD 189
Total nett programme fee payable, including GST
USD 2289
With effect from 1 Jan 2024
NOTE This programme does not include the certification exam. If you are interested in taking the certification exam after completing this programme please register and pay the exam fees through Salesforce.
