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Prosci® Change Management Taking Charge of Change Workshop

Programme Code D227
Domain
Product Management
Level
Foundation
Learning Partner(s)
CMC Partnership (Asia) Pte Ltd
Duration
1 Day
Format In-person
Rating
Competencies
Product Strategy
Job Roles
ICT&SS Professional Product Manager Engagement Manager

Overview

Understand the fundamental concepts and organisational benefits of effective change management with this instructor-led workshop.

Key Takeaways

At the end of this programme, you will be able to:
  • Establish a shared definition of change management and how it impacts organisational outcomes
  • Understand the connection between the technical and people aspects of change
  • Understand the research and best practices around change management
  • Learn and apply the five tenets of change to an initiative or project
  • Understand the value of change management
  • Complete diagnostics and assessments for the intended initiative / project
  • Understand and apply the Prosci ADKAR® Model for individual change
  • Develop an awareness of the three phases of organisational change
  • Develop a ‘commitment to action’ plan

Who Should Attend

  • Please refer to the job roles below.
  • High-potential leaders who seek a better understanding of change management.
  • Key stakeholder groups that are impacted by significant organisational changes.
  • Change Agents/Champions who seek to understand fundamental change concepts and establish a common language with change practitioners.
  • Project teams that seek to understand what it means to apply change management.

Prerequisites

  • You would need to be involved in a project and working on change management efforts in your team or organisation.
  • Please click on the lists below to ascertain if you are a member of the NEXT Change Community:

Programme Structure

This programme will cover the following:

The foundation of successful projects 

  • What is change management?
  • Delivering results and outcomes

Tenet 1: We change for a reason 

  • The reasons for change
  • Change as a process

Tenet 2: Organisational change requires individual change 

  • Individuals as the unit of change
  • Impacted groups and aspects of job change

Tenet 3: Organisational outcomes are the collective result of individual change 

  • Connecting individuals to organisational change
  • ROI factors of effective change

Tenet 4: Change management is an enabling framework 

  • The Prosci Methodology
  • Top contributors to success
  • Change management roles

Tenet 5: We apply change management to realise the benefits of change 

  • Mobilising adoption and usage
  • Action items and next steps
  • Resistance management

This programme is sponsored by GovTech’s Digital Workplace (DWP) team.

Duration: 1-Day Physical Workshop + 2-hours follow-up session held online 4 weeks later

Physical Workshop time: 9am to 5pm (SGT)
Virtual Workshop time: 10am to 12pm (SGT)

Run 1: 5 March 2024 (Physical Workshop) & 5 April 2024 (Virtual Workshop)
Run 2: 13 March 2024 (Physical Workshop) & 8 April 2024 (Virtual Workshop)
Run 3: 21 March 2024 (Physical Workshop) & 15 April 2024 (Virtual Workshop)

*Please note that workshop dates will be allocated randomly based on your indicated availability.

1 Day Physical Workshop
The Taking Charge of Change workshop applies the five tenets of change management to a specific project or change initiative to build awareness and desire for change management.

2 hours follow-up session
Be guided with a 2 hours online coaching/follow-up session on how you have applied the knowledge to your work and the key challenges faced, if any.

NOTE
Programme package includes the following:

  • Programme set-up and preparation 
  • Issue of programme joining instructions and pre-reading materials 
  • Instructor led training, tuition and facilitation
  • This includes virtual or hardcopy programme workbook and handouts, Best Practices in Change Management – 11th Edition Excerpt, Change Management: The People Side of Change and one-year subscription to digital content, resources and tools in the Prosci Hub Solution Suite (Research Hub)
  • Upon completion of the programme, you will receive a digital badge and downloadable certificate by Prosci Singapore

Registration for this programme is for public service officers who are members of the NEXT Change Community (i.e. Change Agents and Change Champions only).

Applicants need to submit a pre-screening form here https://go.gov.sg/prosciworkshop by 17 January 2024. Only successful applicants will be notified via email approximately 1 to 2 months before the workshop start date.

Testimonials

The faciliator was excellent and able to relate to officers in the public service sector.

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I learnt the new dimensions of CM and easily applicable frameworks that we could implement to my work.

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The ADKAR model was very beneficial to me and also as a poll for my users as I can help to get a better sense of their acceptance to change.

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