Design Thinking Hands-On Course

For GovTech officers only

Enquiry

Programme Code D18

Domain

Applications Management

Applications Development

Level

Foundation

Learning Partner(s)

GovTech

Duration

1 Day

Format Online

Rating

Competencies

Service Design

Job Roles

Digital Service Manager Digital Business Analyst Project Manager (Agile) Chief Information Officer Cloud Infrastructure Manager Cloud Infrastructure Engineer Cloud Infrastructure Architect ICT&SS Professional Solutions Architect

Overview

Equip yourself with an understanding of Design Thinking and how to apply it to shape better customer interaction and experience. You will learn about the Design Thinking mindset and framework with a focus on applying common design tools, including Personas, Customer Journey Mapping and "How Might We" in your work. Your learning will be primarily experiential through case studies and group exercises.

Key Takeaways

At the end of this programme, you will be able to:

Understand and explain the concepts and mindset of Design Thinking
Start applying common Design Thinking tools in your work

Who Should Attend

Please refer to the job roles section.
This programme is for GovTech officers only.

Programme Structure

This programme will cover:

Design Thinking Fundamentals
Design Thinking Framework
Design Tools and Techniques
Case Study

Fees

	Full Fee
Full programme fee	S$750
8% GST on nett programme fee	S$60
Total nett programme fee payable, including GST	S$810

Upcoming Classes

For exact dates, please contact Chee Hong.

How To Register

This programme is for GovTech officers only. Please click on the Register button to apply via Workday.

Design Thinking Hands-On Course