Design Thinking Hands-On Course

Overview

Equip yourself with an understanding of Design Thinking and how to apply it to shape better customer interaction and experience. You will learn about the Design Thinking mindset and framework with a focus on applying common design tools, including Personas, Customer Journey Mapping and "How Might We" in your work. Your learning will be primarily experiential through case studies and group exercises.

Key Takeaways

• Understand and explain the concepts and mindset of Design Thinking
• Start applying common Design Thinking tools in your work

Who Should Attend

• Please refer to the job roles section. 
• This programme is for GovTech officers only.